In-Domus

Privacy Policy 

PRIVACY INFORMATION PURSUANT TO ART. 13 OF EU REGULATION 2016/679

With this privacy policy In-Domus SrL, Data Controller pursuant to art. 4 of EU Regulation 2016/679 relating to the protection of individuals with regard to the processing of personal data, as well as the free movement of such data (hereinafter “EU Regulation”), informs (ex art. 13) all those who visit this site web on how your personal data will be used and processed.

definitions

For “personal data” (pursuant to art. 4 number 1 of EU Regulation 2016/679): any information concerning an identified or identifiable natural person («interested party»); the natural person who can be identified, directly or indirectly, with particular reference to an identifier such as the name, an identification number, location data, an online identifier or one or more characteristic elements of his physical identity is considered identifiable, physiological, genetic, psychic, economic, cultural or social.

By “processing”, (pursuant to art. 4 number 2 of EU Regulation 2016/679), we mean any operation or set of operations, carried out with or without the aid of automated processes and applied to personal data or sets of personal data, such as the collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, cancellation or destruction.

Who is the Data Controller? And where can I contact him?

Company name: In-Domus SrL Registered
office address: Via Mario del Monaco, 4, 20157 MILAN
Telephone contact details: 02 45377590
Email contact details: INFO@IN-DOMUS.IT
This website is managed by Gate31 – Milano
In-Domus SrL can be contacted at the above addresses.

Data processing relating to the Contact page

Personal data collected

In-Domus SrL collects and processes personal data provided by data subjects, such as identification data (for example, name, surname and email address)

Purpose of the treatment
In-Domus SrL processes the data of the interested party through electronic tools, and possibly paper ones to respond to requests or questions submitted by you, solve problems related to our services and receive useful advice aimed at improving our offer.

The following table specifies for each of the purposes identified above the legal basis, the categories of data, the categories of personal data, and the related retention period:

 

 

Purpose of the processing for which personal data is intendedLegal basis of the treatmentCategories of personal data being processedRetention period of personal dataCategories of recipients
Respond to requests or questions presented and in particular: management of requests for information and quotes, as well as contacts with potential customersConsentIdentification dataUntil the request is completed and for a further subsequent period of three years*

* Categories of recipients

In relation to the purposes indicated, the data may be communicated to the following subjects and / or to the categories of subjects indicated below, or they may be communicated to companies and / or persons, in EU countries, which provide services, including external ones, on behalf of the Data Controller. Among these ** their different typology are indicated for greater clarity and by way of example but not limited to:

  • IT service company;
  • Control and supervisory bodies and board of statutory auditors;
  • Companies that manage the owner’s website.

(**) the list of external Recipients / Managers with further data useful for identification is available from the Data Controller.

Transfer of data to non-EU third countries
The Data Controller does not transfer personal data to countries outside the EU.

Retention period
Personal data will be kept until the request is completed.

Rights of the
interested party The interested party, in relation to the personal data subject of this information, has the right to exercise the rights provided by the EU Regulation below:

  • right of access of the interested party [art. 15 of the EU Regulation];
  • right to rectify your Personal Data [art. 16 of the EU Regulation];
  • right to delete personal data without undue delay (“right to be forgotten”) [art. 17 of the EU Regulation];
  • right to limit the processing of personal data [art. 18 of the EU Regulation];
  • right to data portability [art. 20 of the EU Regulation];
  • right to object to the processing of their Personal Data [art. 21 of the EU Regulation];
  • right not to be subjected to automated decision-making processes [art. 22 of the EU Regulation].

The aforementioned rights can be exercised according to the provisions of the Regulations by sending an email to

  • Control and supervisory bodies and board of statutory auditors;
  • Companies that manage the owner’s website.

In compliance with art. 19 of the EU Regulation, proceeds to inform the recipients to whom the personal data have been communicated, any corrections, cancellations or limitations of the processing requested, where possible.
If the processing purpose pursued by In-Domus SrL has consent as a legal basis, the interested party has the right to proceed with the revocation at any time by sending an email to privacy@in-domus.it

Pursuant to art. 7 of the EU Regulation, the withdrawal of consent does not affect the lawfulness of the treatment based on the consent made before the revocation took place. The interested party, if he believes that his rights have been compromised, has the right to lodge a complaint with the Guarantor Authority.
For more information on the rights and the exercise of the same, please refer to LINK

The Company does not make use of any automated decision-making process.

Processing methods

Personal data will be processed in paper, computerized and telematic form and entered in the relevant databases (customers, users, etc.) which can be accessed, and therefore become known, by the employees expressly designated by the Data Controller as Data Processors and Authorized personal, which will be able to carry out consultation, use, processing, comparison and any other appropriate operation, including automated operations, in compliance with the provisions of the law necessary to guarantee, among other things, the confidentiality and security of the data as well as the accuracy, updating and relevance of the data with respect to the stated purposes.

Processing of data useful for navigation purposes

During their normal operation, the IT systems and software procedures used to operate this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified.
Among the information that can be collected we have the IP addresses, the type of browser or operating system used, the addresses in URI (uniform resource identifier) ​​notation, the domain name and the addresses of the websites from which the access or exit (referring / exit pages), the time when the request was made to the server, the method used and information on the response obtained, further information on the user’s navigation on the site (see also the related section to cookies) and other parameters relating to the user’s operating system and IT environment.
These same data could also be used to identify and ascertain responsibilities in the event of any computer crimes against the site.

Cookie Policy

It is possible to view the complete Cookie Policy here

Notice regarding children under 14 years

Minors under 14 years of age cannot provide personal data. In-Domus SrL will not be in any way responsible for any collection of personal data, as well as false declarations, provided by the minor, and in any case, if it is deemed to be used, In-Domus SrL will facilitate the right of access and cancellation forwarded by the legal guardian or by those who exercise parental authority.

Exercise of the rights of the interested party

The interested party, in relation to the personal data subject of this information, has the right to exercise the rights provided by the EU Regulation below:
Right of access of the interested party [art. 15 of the EU Regulation]: the interested party has the right to obtain from the owner confirmation that his or her personal data is being processed and, in this case, access to the information expressly provided for by the aforementioned article, including by way of title by way of example and not exhaustive, the purposes of the processing, the categories of data and recipients, the retention period, the existence of the right of cancellation, rectification or limitation, the right to lodge a complaint, all information available on the origin of the data, the possible existence of an automated decision-making process pursuant to art. 22 of the Regulation, as well as a copy of your personal data.
Right of rectification [art. 16 of EU Regulation]: the interested party has the right to obtain from the owner the correction and / or integration of inaccurate personal data concerning him, without undue delay;
Right to erasure (“right to be forgotten”) [art. 17 of the EU Regulation]: the interested party has the right to erase his / her personal data without undue delay, if one of the reasons expressly provided for by the aforementioned article exists, including but not limited to the lack of the need for processing with respect to the purpose, the revocation of the consent on which the treatment is based, opposition to the processing if it is based on legitimate non-prevalent interest, unlawful data processing, cancellation for legal obligations, data of minors processed in the absence of the conditions of applicability provided for art. 8 of the Regulations;
Right to limitation of treatment [art. 18 of the EU Regulation]: in the cases provided for by art. 18, including the illegal treatment, the contestation of the accuracy of the data, the opposition of the interested party and the loss of the need for treatment by the owner, the data of the interested party must be processed only for storage unless the consent of the itself and the other cases expressly provided for by the cited article;
Right to data portability [art. 20 of the EU Regulation]: the interested party, in cases where the treatment is based on consent and on the contract and is carried out by automated means, may request to receive their personal data in a structured format, commonly used and readable by an automatic device , and has the right to transmit them to another holder;
Right to object [art. 21 of the EU Regulation]: the interested party has the right to object to the processing of their personal data, if the treatment is based on legitimate non-prevalent interest or is carried out for direct marketing purposes;
Right not to be subjected to automated decision-making processes [art. 22 of the EU Regulation]: the interested party has the right not to be subjected to a decision, including profiling, based solely on automated processing (for example carried out exclusively via electronic tools or computer programs).
The above description does not replace the text of the articles cited therein which are referred to in full here.

Right to lodge a complaint
The interested party, if he believes that his rights have been compromised, has the right to lodge a complaint with the Guarantor Authority for the protection of personal data, according to the methods indicated by the same Authority at the following internet address:
http: // www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4535524.

For further information on the rights of the interested parties provided by the Guarantor, see the LINK

Normative references on the rights of the interested party

Article 15
Right of access of the
interested party 1. The interested party has the right to obtain from the data controller confirmation that personal data concerning him or her is being processed and in this case, to obtain access to data personal information and the following information:
a) the purposes of the processing;
b) the categories of personal data in question;
c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular if recipients from third countries or international organizations;
d) when possible, the retention period of personal data provided or, if not possible, the criteria used to determine this period;
e) the existence of the right of the interested party to ask the data controller to correct or delete personal data or to limit the processing of personal data concerning him or to oppose their treatment;
f) the right to lodge a complaint with a supervisory authority;
g) if the data are not collected from the data subject, all information available on their origin;
h) the existence of an automated decision-making process, including the profiling referred to in Article 22, paragraphs 1 and 4, and, at least in such cases, significant information on the logic used, as well as the importance and expected consequences of such treatment for the interested party.
2. If personal data are transferred to a third country or to an international organization, the interested party has the right to be informed of the existence of adequate guarantees pursuant to Article 46 relating to the transfer.
3. The data controller provides a copy of the personal data being processed. ln the case of further copies requested by the interested party, the data controller may charge a reasonable expense contribution based on administrative costs. If the interested party submits the request by electronic means, and unless otherwise indicated by the interested party, the information is provided in a commonly used electronic format.
4. The right to obtain a copy referred to in paragraph 3 must not infringe the rights and freedoms of others.

Article 16
Right of
rectification The interested party has the right to obtain from the data controller the correction of inaccurate personal data concerning him without undue delay. Taking into account the purposes of the processing, the interested party has the right to obtain the integration of incomplete personal data, also by providing an additional declaration.

Article 17
Right to erasure («right to be forgotten»)
1. The interested party has the right to obtain from the data controller the cancellation of personal data
concerning him without undue delay and the data controller has the obligation to cancel without unjustified delay in personal data, if one of the following reasons exists:
a) personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) the interested party revokes the consent on which the treatment is based in accordance with article 6, paragraph 1, letter a), or with article 9, paragraph 2, letter a), and if there is no other legal basis for the treatment ;
c) the interested party opposes the processing pursuant to Article 21, paragraph 1, and there is no prevailing legitimate reason to proceed with the processing, or opposes the processing pursuant to Article 21, paragraph 2;
d) personal data have been unlawfully processed;
e) personal data must be deleted to fulfill a legal obligation under Union or Member State law to which the data controller is subject;
f) personal data have been collected in relation to the offer of information society services referred to in Article 8 (1).
2. If the data controller has made personal data public and is obliged, pursuant to paragraph 1, to delete it, taking into account the available technology and implementation costs, he shall take reasonable measures, including technical measures, to inform the data controllers who are processing the personal data of the request of the interested party to delete any link, copy or reproduction of his personal data.
3. Paragraphs 1 and 2 do not apply to the extent that processing is necessary:
a) for the exercise of the right to freedom of expression and information;
b) for the fulfillment of a legal obligation that requires the treatment provided for by Union or Member State law to which the data controller is subject or for the execution of a task carried out in the public interest or in the exercise of public powers with which the data controller is invested;
(c) for reasons of public interest in the public health sector in accordance with Article 9 (2) (h) and (i), and Article 9 (3);
d) for archiving purposes in the public interest, for scientific or historical research or for statistical purposes in accordance with Article 89 (1), insofar as the right referred to in paragraph 1 risks making it impossible or seriously prejudicing the achievement of the objectives of such treatment; or
e) for the assessment, exercise or defense of a right in court.

Article 18
Right to limitation of treatment
1. The interested party has the right to obtain from the data controller the limitation of treatment when one of the following hypotheses occurs:
a) the interested party disputes the accuracy of personal data, for the period necessary for data controller to verify the accuracy of such personal data;
b) the processing is unlawful and the interested party opposes the cancellation of personal data and instead requests that their use be limited;
c) although the data controller no longer needs it for processing purposes, personal data are necessary for the interested party to ascertain, exercise or defend a right in court;
d) the interested party has opposed the processing pursuant to Article 21, paragraph 1, pending verification of the possible prevalence of the legitimate reasons of the data controller with respect to those of the interested party.
2. If the processing is limited pursuant to paragraph 1, these personal data are processed, except for storage, only with the consent of the interested party or for the assessment, exercise or defense of a right in court. or to protect the rights of another natural or legal person or for reasons of significant public interest of the Union or of a Member State.
3. The interested party who obtained the limitation of the processing pursuant to paragraph 1 and informed by the data controller before said limitation is lifted.

Article 19
Obligation to notify in the event of rectification or cancellation of personal data or limitation of processing
The data controller informs each of the recipients to whom the personal data have been transmitted of any corrections or cancellations or limitations of processing carried out pursuant to Article 16 , Article 17 (1) and Article 18, unless this proves impossible or involves a disproportionate effort. The data controller informs the interested party of these recipients if the interested party requests it.

Article 20
Right to data portability
1. The interested party has the right to receive the personal data concerning him / her provided to a data controller in a structured, commonly used and machine-readable form and has the right to transmit such data to another data controller without hindrance by the data controller to whom they have provided them if:
a) the processing is based on consent pursuant to article 6, paragraph 1, letter a), or article 9, paragraph 2 , letter a), or on a contract pursuant to Article 6, paragraph 1, letter b): and
b) the processing is carried out by automated means.
2. In exercising his rights regarding data portability pursuant to paragraph 1, the interested party has the right to obtain the direct transmission of personal data from one data controller to another, if technically feasible.
3. The exercise of the right referred to in paragraph 1 of this article is without prejudice to Article 17, This right does not apply to the treatment necessary for the execution of a task in the public interest or connected with the exercise of public powers of which and the data controller is invested.
4. The right referred to in paragraph 1 must not infringe the rights and freedoms of others.

Article 21
Right to object
1. The interested party has the right to object at any time, for reasons related to his particular situation, to the processing of personal data concerning him pursuant to article 6, paragraph 1, letters e) of) , including profiling on the basis of these provisions, The data controller refrains from further processing personal data unless he demonstrates the existence of binding legitimate reasons to proceed with the processing that prevail over the interests, rights and freedoms of the interested party or for the assessment, exercise or defense of a right in court.
2. If personal data are processed for direct marketing purposes, the interested party has the right to object at any time to the processing of personal data concerning him / her carried out for these purposes, including profiling to the extent that it is connected to such marketing direct.
3. If the interested party opposes the processing for direct marketing purposes, personal data are no longer processed for these purposes.
4. The right referred to in paragraphs 1 and 2 is explicitly brought to the attention of the data subject and is presented clearly and separately from any other information at the latest at the time of the first communication with the data subject.
5. In the context of the use of information society services and without prejudice to Directive 2002/58 / EC, the interested party can exercise his right of opposition with automated means that use technical specifications.
6. If personal data are processed for scientific or historical research purposes or for statistical purposes pursuant to article 89, paragraph 1, the interested party, for reasons related to his particular situation, has the right to object to the processing of personal data concerning him, unless the processing is necessary for the execution of a task in the public interest.

Article 22
Automated decision-making process concerning natural persons, including pro fi lation
1. The interested party has the right not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or which affects analogous significantly on his person.
2. Paragraph 1 does not apply if the decision:
a) is necessary for the conclusion or execution of a contract between the data subject and a data controller;
b) is authorized by Union or Member State law to which the data controller is subject, which also specifies appropriate measures to protect the data subject’s rights, freedoms and legitimate interests;
c) is based on the explicit consent of the interested party.
3, In the cases referred to in paragraph 2, letters a) and c), the data controller implements appropriate measures to protect the data subject’s rights, freedoms and legitimate interests, at least the right to obtain human intervention by the data controller of the treatment, to express their opinion and to contest the decision.
4. The decisions referred to in paragraph 2 shall not be based on the particular categories of personal data referred to in Article 9 (1), unless Article 9 (2) (a) or (g) applies, and adequate measures are not in force to protect the data subject’s rights, freedoms and legitimate interests.

Frequently Asked Questions

Reservation

Can I visit the Campus?

Yes, you can call the reception or send an email to info@in-domus.it to make an appointment.

Type of contract?

Standard contracts are for 11 or 6 months, or 5 months for the second semester. Stays of a different duration can be arranged according to our availability. Stays of a different duration can be arranged according to our availability.

Is filling the form enough to complete my reservation?

No, filling the form is just a way of checking if the type of accommodation that you prefer is available.
In short time you will receive the contract and instructions on how to complete the reservation.
Only by signing the contract and making the first payment the reservation will be binding for you, it will be binding for In-Domus once it has confirmed the acceptance of the reservation in writing.

Check-in

What should I bring with me?

A valid ID card or passport.

Where should I go when I arrive?

You will have to check-in at the Reception. (usually between 3:00 PM and 10:00 PM, a different time of arrival can be scheduled if needed)

Check-out?

Within 10:00 AM of the last day of contract.

Payment

When should I pay?

At the time of booking you should pay the cautionary deposit and the first instalment of the fee as indicated in the Assignment Request Form. The payments of the other installments of the fees should be made within the dates indicated in the Assignment Request Form.

When can I have back the cautionary deposit?

The cautionary deposit, net of any amount due to In-Domus, will be returned to the Assignee within 30 days from the check-out date, through bank transfer only.

Cancellation

How does early termination of the contract work?

In case of early termination, you will have to communicate to In-Domus The communication of your new check-out date must be sent to In-Domus, by email at amministrazione@in-domus.it. You should give In-Domus a 30-day notice for the termination and you should pay, in addition to what already stipulated in the contract for the notice period, a penalty fee of two additional months, subject to the limit of what is overall due for the entire duration of the Contract.

What is included?

What is included in the price?

The “all inclusive” fee includes a bed in a fully furnished room or apartment, all utilities and weekly cleanings and change of bed linens and towels.
Free access to the common areas to study, cook and relax, a well-equipped gym, last generation Wi-Fi and coin operated laundry.

Is Wi-Fi included?

Yes, last generation Wi-Fi connection in the whole building is included.

Is TV included?

Yes, there are TVs in the lounge rooms.

TV is included in the rooms in Milano Olympia, where it is possible to watch free-to-air television.

Is the kitchen kit included?

Only in apartments (solutions with kitchen) the kit is included, the guests who live in the rooms can keep their kitchenware in the personal lockers found in the common kitchens.

Is the refrigerator included in my room?

Yes, every room has one: other refrigerators and freezers can be found in the common kitchens.

Are bed linen and bathroom towels included?

Yes, both are changed once a week. You can request for additional changes by paying an extra fee.

Is the gym included?

Yes, and it is open 24/7.

Is the music room included?

Yes, you can book the music room for free.

Is the use of the common kitchens included?

Yes, the use of the common kitchens and refreshment rooms is included.

Is the use of the study rooms included?

Yes, it is included.

Is the laundry service included?

Yes, with coin operated washing machines and dryers.

Guests

Can I have guests for the night?

Upon request to the email info@in-domus.it and based on availability and the rate in force on the specific day.

Can I have guests at the Campus?

Every resident can have up to two guests per day, they must register at the reception and can stay from 8:00 AM to Midnight.

Can my parents reserve a room?

According to our availability, parents can stay at In-Domus at a special rate.

General

Can I stay at In-Domus if I’m not a student?

Yes, In-Domus reserves a limited number of rooms for non-students.

Can I make a reservation if I’m underage?

Yes, it is possible following authorization by the parent or legal guardian of the minor.

Can I bring animals with me?

No, it is not possible to keep animals at In-Domus.

Are food and drinks available at the Campus?

Yes, there are vending machines with snacks, drinks and hot beverages.

Can I sublet my room?

No, it is not possible

Can I choose my roommate?

We will take any preference under consideration, according to the availability. We will do our best to meet your requests.

Can I choose on what floor to live?

We will take any preference under consideration, according to the availability.
For certain types of accommodation, a specific floor or position can increase the monthly fee.

Can I throw a party?

Yes, if you respect the rules and the peace of the residence (at midnight any external guest should leave the Campus).
It is necessary to inform the reception in case a party has more than 30 guests. There will be a security guard whose hourly fee will be charged to the person responsible for the party.

Can I customize my room?

Yes, as long as you don’t make any permanent change to the walls and furniture. At check-out, the room must be restored to its initial state, otherwise there could be an extra charge.

Can I stay in my room during the Christmas/Easter holidays?

Yes, you can stay in your room for the whole duration of the contract.

What should I do if something doesn’t work in my room?

There is an email address for maintenance requests:
fixit.milanolympia@in-domus.it (In-Domus Milano Olympia)
fixit.milanomonneret@in-domus.it (In-Domus Milano Monneret)
fixit.milanointernazionale@in-domus.it (In-Domus Milano Internazionale)

Can I receive mail and parcels?

Yes, you can easily collect your mail at the reception.

Where can I smoke?

It is strictly forbidden to smoke in any of the In-Domus spaces. Violators will be subject to fine according to the Italian law and In-Domus rules (see hand-book).
Reiterated breach of this rule may result in the expulsion from the Campus.

What happens in case of damages?

Any damage caused by the guest should be repaid according to the price list found in the In-Domus hand-book. In case of damages not present in our price list, the guest will be responsible for the repair costs, or, in case repair is not possible or not convenient, for the replacement of the damaged good.